Achievements within IBM
JAWS Training:
Organized non-visual mode training for JAWS users to enhance their skills and to increase their productivity in their BAU activities. This training was given across Bangalore , out of which 20 members were benefited. Training includes education on Excel commands, Lotus Notes, Six Sigma Methodology etc.
KEDB (Known Error Database):
As a Lead for the KEDB project analyzed the requirements and importance of this database which would be later used by 150 coordinators within IGA. Also, it would be very important and useful for EMEA Geo across IBM.
Discription- Change model project
Reason- IGA uses Manage Now as the tool to log tickets, Since IBM has decided to retire it and launch Maximo we would lose some of the important changes which could not be saved into the new tool as records. Hence we created a data base to save changes which were 3 to 4 yrs old.
Scope- Whole of IGA account
Result- Successfully created Data base with all required changes,
Locker project:
I worked as a lead for Locker project which is an cost effective project benefitting IBM Facility Team by helping them manage lockers without breaking them .The project concept will also benefit employees across Geo’s within India and in future which would save lakhs of money.
Process Training:
As a core member of Training team, trained 80 coordinators in IPC (Incident/Problem/Change) process working for EMEA GEO.
CI Project:
As a core member of CI (Configuration Item) project, collated asset details which are documented and updated in CMDB and used by IGA team across EMEA GEO.
Migration project:
As a Service Lead of my respective account (RCMS), successfully managed and completed a major migration project which involved lot of criticality, documentation, and proactive measures. On the GO-LIVE of this project, received an appreciation by our Project Manager from UK in June 2010.
Cleared V2 Practitioner Exam:
I cleared V2 ITIL Practitioner exam with 75% which is an challenging exam for Service Management Competency . Also, this achievement makes me the first one to clear this exam among JAWS users.
ACHIEVEMENTS OUTSIDE IBM:
Guiding VI Students:
Being a part of Aravind Eye Hospital
Gifted computers to one of the school in Madurai , for the benefits of enhancing student’s skills.
Guidance for poor community students:
In Chennai helped 10 students by motivating them and gave them a brief idea about breaking the barriers. Also, educated them about the skill sets and job availabilities.
Meeting with Autism children parents:
Approached an NGO in Madurai and motivated the parents of children who are suffering with Autism, encouraged them and told them about the achievers who was suffering with same problem. That resulted in parents interest amore and parents started bringing their kids regularly.
Speech in FM Radio:
Spoke in FM radio(Madurai )on Feb 2010, to highlight the job openings for JAWS users and requested Corporate/Companies to provide job opportunities to these people with disability so that they can march forward in their life with head high.
Awards and Recognitions:
- Received Top Performer award in IBM for the year 2010 for contributing high productivity in the Change management process.
- Received 2010 achiever award from Jet Trust NGO for motivating people with disability and for gifting computers to the schools to enhance their skills.
- Received 3 thanks award for the year 2009 for efficient handling of ITS account for Change management process.
- Received shield from NGO Chennai on Jan 2011 for giving a motivational speech to 10th students from poor community.
